Common Technology Voucher Funding Projects

1. Is the web page the technology voucher project with the most applications?

So far, web design and development have been the most commonly applied for projects under the Technology Voucher Programme. The reasons for web projects being supported by the Technology Voucher Programme include:

Web Technology Supports Business Operations: Web technology plays a crucial role in many businesses, encompassing aspects like website design and architecture, online shops, and customer relationship management (CRM).

Web Technology Supports Digital Transformation: With the advent of the digital era, web technology plays a vital role in the digital transformation process of businesses.

Web Technology Enhances Efficiency: Web technology can improve a company’s work efficiency, saving time and costs.

Therefore, web technology aligns with the objectives of the Technology Voucher Programme and is welcomed by the most applicants. For more details, please contact our Technology Voucher Programme consultants. You can use the WhatsApp button at the bottom right of the screen or provide your contact information.

2. Many catering POS are not fully customized systems. Why are catering POS subsidized by technology vouchers?

SEO (Search Engine Optimization) refers to optimizing a website to improve its ranking on search engines, and it is a technique in digital marketing. In the Digital Market Development Programme launched by the Hong Kong Special Administrative Region Government, there are mentions of projects such as “establishing online sales platforms” and “increasing website traffic through search engine optimization (SEO),” all of which are closely related to digital marketing. Therefore, as a part of the Digital Market Development Programme, SEO can also be eligible for funding under the Technology Voucher Programme introduced by the Hong Kong Special Administrative Region Government.

Furthermore, SEO optimization of websites involves programming modifications and enhancements, which are considered part of customization. This aspect also falls within the scope of funding under the Technology Voucher Programme.

The typical customization steps in SEO often include the following aspects:

  1. Website Analysis: Analyzing the current state of the website, including website structure, page loading speed, keyword usage, content quality, etc.
  2. Keyword Research: Using keyword research tools to analyze the keywords used by industry competitors and researching which keywords align with the search behavior of the target audience.
  3. On-Page Content Optimization: Optimizing website content based on keyword research results and website analysis findings, including page titles, descriptions, and content.
  4. External Link Building: Building external links through white-hat SEO techniques to acquire high-quality external links, boosting the website’s authority and ranking.
  5. Data Analysis: Analyzing website metrics such as traffic, user behavior, conversion rates, etc., using data analysis tools to identify issues and areas for improvement.

For more details, please contact our funding consultants. You can use the WhatsApp button at the bottom right of the screen or provide your contact information.

3. Is SEO funded by technology vouchers?

SEO (Search Engine Optimization) refers to optimizing a website to improve its ranking on search engines, and it is a technique in digital marketing. In the Digital Market Development Programme launched by the Hong Kong Special Administrative Region Government, there are mentions of projects such as “establishing online sales platforms” and “increasing website traffic through search engine optimization (SEO),” all of which are closely related to digital marketing. Therefore, as a part of the Digital Market Development Programme, SEO can also be eligible for funding under the Technology Voucher Programme introduced by the Hong Kong Special Administrative Region Government.

Furthermore, SEO optimization of websites involves programming modifications and enhancements, which are considered part of customization. This aspect also falls within the scope of funding under the Technology Voucher Programme.

The typical customization steps in SEO often include the following aspects:

  1. Website Analysis: Analyzing the current state of the website, including website structure, page loading speed, keyword usage, content quality, etc.
  2. Keyword Research: Using keyword research tools to analyze the keywords used by industry competitors and researching which keywords align with the search behavior of the target audience.
  3. On-Page Content Optimization: Optimizing website content based on keyword research results and website analysis findings, including page titles, descriptions, and content.
  4. External Link Building: Building external links through white-hat SEO techniques to acquire high-quality external links, boosting the website’s authority and ranking.
  5. Data Analysis: Analyzing website metrics such as traffic, user behavior, conversion rates, etc., using data analysis tools to identify issues and areas for improvement.

For more details, please contact our funding consultants. You can use the WhatsApp button at the bottom right of the screen or provide your contact information.

4. ERP is one of the most popular technology voucher projects and the project with the highest approved amount.

ERP (Enterprise Resource Planning) is a type of enterprise management software that coordinates and integrates various departments and business processes within an organization, including finance, human resources, procurement, manufacturing, sales, and distribution. The implementation of ERP systems has been encouraged by governments because it can enhance operational efficiency, facilitate collaboration, integrate information, and assist organizations in making more informed decisions. In the Digital Market Development Programme launched by the Hong Kong Special Administrative Region Government, there are references to projects such as “the adoption of e-commerce and ERP solutions,” which are related to business management and process optimization. Therefore, ERP systems are eligible for funding under the Technology Voucher Programme.

Furthermore, the development of ERP systems typically involves several customized steps:

  1. Needs Analysis: Understanding the business requirements of the organization, collecting user needs, and defining functional specifications.
  2. Design: Based on the results of the needs analysis, creating a system design plan, including database design, system architecture, interface design, etc.
  3. Coding: Transforming the system design plan into executable code and conducting unit testing, integration testing, and system testing.
  4. Deployment: Deploying the system into the actual operational environment, including software installation, hardware configuration, and setting system permissions.
  5. Testing: Performing system testing, including functional testing, performance testing, stress testing, etc., to ensure the system meets expected performance and reliability requirements.
  6. Maintenance: After the system is officially in operation, ongoing maintenance and upgrades are necessary, including bug fixes, feature updates, performance optimization, etc.

All these customized ERP processes fall within the scope of funding under the Technology Voucher Programme. For more details, please contact our funding consultants. You can use the WhatsApp button at the bottom right of the screen or provide your contact information.

5. Chatbot is an emerging technology voucher project that can initially handle sales inquiries and customer service.

Chatbot, as an artificial intelligence technology, can achieve conversational capabilities with humans through natural language processing and machine learning technologies. In the Digital Market Development Programme launched by the Hong Kong Special Administrative Region Government, there are references to projects such as “the development and application of chatbots/virtual assistants,” which are related to artificial intelligence technology and digital transformation. Therefore, as part of the Digital Market Development Programme, Chatbot can also receive funding under the Technology Voucher Programme introduced by the Hong Kong Special Administrative Region Government to promote digital transformation for businesses and organizations, improve operational efficiency, and enhance customer experiences.

In many application cases, Chatbot has found applications in various industries:

  1. Customer Service: Using chatbots to provide customer service by automatically answering frequently asked questions, offering customer support, and assisting customers in problem-solving.
  2. Sales and Marketing: Engaging potential customers in conversations through chatbots, providing product or service information, aiding customers in making decisions, and offering post-sales support.
  3. Internal Process Optimization: Automating internal processes with chatbots, such as leave requests and expense claims, to enhance employee efficiency.
  4. Education and Training: Schools and training institutions can utilize chatbots to provide learning resources and Q&A services, helping students with learning and problem-solving.
  5. Healthcare: Hospitals can use chatbots to offer medical health consultations and services, such as appointment scheduling, providing medical knowledge, and intelligent diagnosis.

Chatbots can help businesses and organizations improve efficiency, reduce labor costs, enhance customer experiences, and provide better services. For more information, please consult our funding consultants. You can use the WhatsApp button at the bottom right of the screen or provide your contact information.

6. Accounting system can fall within the scope of technology voucher funded projects and can assist companies in financial management.

Accounting systems can be essential management tools for businesses, helping them manage financial, asset, and operational information while facilitating financial analysis, decision-making, and reporting. Technology Vouchers are government-provided funds aimed at assisting small and medium-sized enterprises (SMEs) in technology innovation and upgrading for transformation. For SMEs, using Technology Vouchers to purchase or upgrade accounting systems can enhance financial management efficiency and the level of digitization, thereby improving competitiveness and sustainability. This is one of the reasons why accounting systems can be eligible for funding through the Technology Voucher Programme.

The customization process for accounting systems may vary depending on specific systems and customer requirements. However, here is a general outline of the customization process:

  1. Needs Analysis: Initial communication between the customer and the supplier to clarify customer needs and the scope of system customization. In-depth understanding and analysis of the customer’s business processes.
  2. Design Proposal: Based on the results of needs analysis, the supplier develops a customization proposal, including system architecture, functional design, database design, security design, etc. The proposal is discussed with the customer for confirmation and refinement.
  3. System Development: Following the design proposal, the supplier proceeds with system development, which includes coding, database development, system testing, etc.
  4. System Testing: After system development, the supplier conducts system testing, including functional testing, performance testing, security testing, etc., to ensure the system functions correctly and meets customer requirements.
  5. System Deployment: Upon successful testing, the supplier deploys the system in the customer’s environment. This includes system installation, database deployment, system configuration, etc.
  6. System Training and Support: The supplier provides system training to enable the customer to become familiar with and proficient in system usage. Ongoing system support and maintenance services are also provided to ensure stable system operation.
  7. System Updates and Upgrades: During the system’s operational period, the supplier regularly updates and upgrades the system to enhance functionality and performance, meeting evolving customer needs.

For more details, please consult our funding consultants. You can use the WhatsApp button at the bottom right of the screen or provide your contact information.

7. Tuition centers and student classroom management systems are popular technology voucher application projects in the education sector

Tutoring centers and student class management systems with intelligent management, teaching assessment, student tracking, and other features can enhance the efficiency of tutoring centers’ management and the precision of student learning. This further elevates the quality and effectiveness of education, making it eligible for funding under the Hong Kong Innovation and Technology Bureau’s “Technology Voucher Programme.”

The program aims to encourage Hong Kong’s small and medium-sized enterprises (SMEs) to adopt technology, improve their business processes and efficiency, and enhance Hong Kong’s innovation and competitiveness. Tutoring centers and student class management systems can assist these centers in better managing teaching and student data, improving teaching quality and effectiveness, and promoting innovation and development in Hong Kong’s education sector. Therefore, it aligns with the goals and scope of funding under the Technology Voucher Programme initiated by the Hong Kong Innovation and Technology Bureau.

The customization process for tutoring centers and student class management systems may vary slightly depending on different developers. However, it typically includes the following steps:

  1. Needs Analysis: Communication between the developer and the tutoring center to understand their specific management and teaching needs and pain points, determining the required system functionalities.
  2. Design: Based on the results of the needs analysis, the developer proceeds with system design, including system architecture, database design, functional modules, etc.
  3. Development: The developer conducts system development according to the design documents, including front-end and back-end development, database design, API development, etc.
  4. Testing: System testing is carried out by the developer, encompassing unit testing, integration testing, system testing, etc., to ensure system stability and correctness.
  5. Deployment: Once the system is confirmed to run smoothly, the developer deploys the system, allowing the tutoring center to use it officially.
  6. Maintenance: After the system is deployed, the developer continues to provide system maintenance and upgrades to ensure system stability and availability.

For more details, please consult our funding consultants. You can use the WhatsApp button at the bottom right of the screen or provide your contact information.

8. Personnel and salary management system, a popular project suitable for companies with 10 or more people to apply for technology vouchers

The Human Resources and Payroll Management System is a system that helps businesses better manage employee information, salary structures, and employee benefits. It improves the efficiency and accuracy of business management, reduces labor and resource wastage, and further enhances a company’s competitiveness and development potential. Therefore, the Human Resources and Payroll Management System falls within the scope of funding provided by the Hong Kong Innovation and Technology Bureau’s “Technology Voucher Programme.”

The Hong Kong Innovation and Technology Bureau’s “Technology Voucher Programme” aims to encourage Hong Kong’s small and medium-sized enterprises (SMEs) to adopt technology, improve their business processes and efficiency, and enhance Hong Kong’s innovation and competitiveness. The Human Resources and Payroll Management System can help businesses better manage human resources, improve management efficiency and effectiveness, and contribute to economic development and innovation in Hong Kong. Hence, it aligns with the goals and scope of funding under the Technology Voucher Programme initiated by the Hong Kong Innovation and Technology Bureau.

The customization process for the Human Resources and Payroll Management System mainly includes the following steps:

  1. Needs Analysis: Communication between the client and the provider to determine the specific needs and requirements for the Human Resources and Payroll Management System.
  2. Planning and Design: Based on the results of the needs analysis, the overall architecture and modules of the Human Resources and Payroll Management System are designed, and the system’s functional modules and processes are defined.
  3. Development and Implementation: Following the planning and design phase, the system is developed and implemented, including front-end and back-end development, database design, and other tasks.
  4. Testing and Acceptance: The system undergoes testing, including unit testing, integration testing, system testing, etc., to ensure system stability and security.
  5. Deployment: The completed system is deployed on the client’s servers and made available for use.
  6. Maintenance and Upgrades: Based on client feedback and actual usage, the system is maintained and upgraded to ensure stable operation and continuous improvement.

Throughout the customization process, close communication and coordination between the provider and the client are essential. This helps in understanding the client’s needs and requirements and providing a tailored Human Resources and Payroll Management System solution.

For more details, please contact our funding consultants. You can use the WhatsApp button at the bottom right of the screen or provide your contact information.

9. Customer relationship management system, a popular technology voucher project suitable for all walks of life

Customer Relationship Management (CRM) system is a system that manages and analyzes customer interactions and data by integrating various business processes, including marketing, sales, and customer service. Since CRM systems can help businesses better understand and meet customer needs and behaviors, thereby increasing customer satisfaction and loyalty, they can enhance a company’s competitiveness and market share.

The Hong Kong Innovation and Technology Bureau’s goal with the Technology Voucher Programme is to encourage small and medium-sized enterprises (SMEs) to adopt technology to enhance their competitiveness and promote innovation and transformation. The Customer Relationship Management (CRM) system is a technology solution that improves business efficiency and customer satisfaction, making it well-suited for the objectives and scope of funding under the Technology Voucher Programme.

Furthermore, because CRM systems need to be customized and developed based on a company’s specific requirements and needs, they require professional technical and service support. Funding from the Technology Voucher Programme can help businesses reduce some of the development and implementation costs, improving the cost-effectiveness and competitiveness of adopting technology.

The customized process for a Customer Relationship Management (CRM) system is as follows:

  1. Needs Analysis: Initially, clients need to communicate with CRM system developers to determine their actual needs and requirements. Developers will conduct a preliminary analysis based on customer needs to determine the required system functions and modules.
  2. Design Proposal: Developers design a proposal for the CRM system based on the results of the needs analysis, including the system’s architecture, modules, functions, interface, etc. Clients need to confirm whether the design proposal meets their requirements, and any necessary modifications are discussed.
  3. System Development: Developers start developing the CRM system according to the design proposal, including coding, database design, testing, and more.
  4. System Testing: After the system development is completed, developers need to test the system to ensure its stability and functionality. Once testing is completed, the system is handed over to the client for evaluation.
  5. System Deployment: After clients confirm that the CRM system meets their requirements, developers deploy the system on the client’s servers, allowing the client to start using the system.
  6. Training and Support: Developers provide system training and technical support to clients to help them become familiar with and use the system. Clients can raise questions and provide feedback during system use, and developers will continue to provide ongoing support.

For more details, please contact our funding consultants. You can use the WhatsApp button at the bottom right of the screen or provide your contact information.

10. Appointment management system, a popular technology voucher project suitable for the service industry

An appointment system is a software system that allows customers to book specific services, products, or venues online. It can help businesses better manage appointments, reduce human errors, improve efficiency, and enhance the customer experience. Appointment systems can also collect and analyze customer appointment data to assist businesses in making better business decisions.

Appointment systems are eligible for funding under the Technology Voucher Programme because the program’s objective is to support Hong Kong’s small and medium-sized enterprises (SMEs) in adopting technology solutions to increase their productivity and competitiveness. Appointment systems can help businesses more effectively manage their operations and services, improve customer experiences and satisfaction, thereby enhancing their business efficiency and competitiveness. Therefore, appointment systems fall within the scope of funding under the Technology Voucher Programme and can receive corresponding support.

Appointment systems can be applied in various scenarios, and here are some common examples:

  1. Healthcare: Clinics, hospitals, or dental clinics can use appointment systems to allow patients to book appointments online, reducing waiting times and improving healthcare service efficiency.
  2. Beauty and Hair Salons: Beauty salons, hair salons, and spas can use appointment systems to enable customers to book their desired services and time slots, reducing wait times and enhancing customer satisfaction.
  3. Food and Beverage Industry: Restaurants and cafes can use appointment systems to allow customers to reserve dining times, reducing wait times and improving the overall dining experience.
  4. Education Institutions: Schools and tutoring centers can use appointment systems for students to schedule counseling or after-school activities, improving teaching efficiency and management convenience.
  5. Travel Industry: Travel companies can use appointment systems for travelers to book travel itineraries and activities, enhancing the travel experience and management efficiency.

In summary, appointment systems can be applied in any situation where appointment management is needed, improving work efficiency, management convenience, and customer satisfaction.

For more details, please contact our funding consultants. You can use the WhatsApp button at the bottom right of the screen or provide your contact information.

Documents required for application under Technology Voucher Scheme

  • Business Registration Certificate (BR)
  • MPF contribution records for the past three months (requires signature and stamp)
  • Annual return (natural person shareholder) (requires signature and stamp)
  • Copy of proof of substantial business operations in Hong Kong related to the application (e.g., invoices/receipts or business contracts issued in the last three months)
  • Copy of valid Hong Kong identity card or passport of the person signing the application form on behalf of the applying company Copy of valid Hong Kong identity card or passport of individuals holding 30% or more ownership
  • Quotation from technology supplier: including detailed information such as product or service description, specifications, price, and delivery time.
  • Technology Voucher Programme application form: including company profile, description of product or service requirements, project plan, and budget, etc. (This can be filled out by the Technology Voucher consultant).

    Note: The document provided is a list of requirements for a specific application or program. Please consult with the relevant authorities or program administrators for the most up-to-date and accurate information regarding the specific application process.

Process for applying for technology vouchers

Understand the development needs of customers and
Its business model

Formulate application strategy and budget

Submit application and assist in application matters

Monitor project progress

Assist in completing the final results report

1. Confirm Qualification and Plan: We will verify whether the applicant meets the eligibility requirements for the Technology Voucher Programme (TVP) and confirm the type of plan and related details to be applied for.

2. Application Preparation: Based on the TVP application guidelines and relevant requirements, we will assist applicants in preparing the necessary documents and information, including company registration documents, quotations from technology suppliers, application forms, etc.

3. Submit the Electronic Application Form: We will assist applicants in submitting their applications through the government department’s website, filling out the application form, and uploading the required documents and information.

4. (A) Review and Approval: The Innovation and Technology Bureau will review the application, verify the applicant’s eligibility, and assess the feasibility of the plan. Based on the review results, a decision will be made on whether to approve the application.

5. (B) Contract Signing: If the application is approved, both the government department and the applicant will need to sign a contract that outlines the rules for fund usage and the project implementation plan.

6. (C) Project Implementation: The applicant is required to implement the project plan as specified in the contract, ensuring that the project achieves the expected outcomes.

7. Settlement and Reporting: After the completion of the project implementation, the applicant must carry out settlement and reporting activities as per the contract requirements, including financial reports, technical reports, etc. This is done for assessment and monitoring by the Innovation and Technology Bureau.

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