Technology Voucher Industry Application

Baby toy manufacturers and distributors

Baby toy manufacturers and distributors

Common industry situations/problems

Blue XXXX Co., Ltd. has been established for more than 20 years. It mainly produces and sells infant toys, infant care products and baby bedding. It has 5 production lines in Dongguan, China. Currently, Hong Kong and domestic factories use different operating systems. Whenever the logistics department wants to collect relevant data reports, it takes more than half an hour and a lot of manpower to integrate the data for analysis, and manual integration may cause data errors. In order to improve the operational efficiency of Hong Kong and domestic factories, it is necessary to integrate the systems of Hong Kong and domestic factories. In mid-2020, the person in charge of the company found us through the website. They hope to use technology vouchers to integrate the system. They expect that the new system can reduce 50% of the manpower and time required to compile reports, allowing the management to make corresponding decisions more accurately. sales plan to increase the company’s business volume.

Manufacturing and Distributor Technology Voucher Program

1. Inventory management system

The company can manage various types of products and inventory through the inventory management system. Sales personnel can quickly find products that meet customer requirements using the system’s search function. Currently, due to differences in the systems between Hong Kong and the domestic factory, salespeople can only perform limited searches in the existing system and need to call colleagues in the logistics department to inquire about related products. With the support of the new system, it is expected that each sales transaction can reduce search time by about 20 minutes and improve customer satisfaction. Administrative or warehouse management personnel can also upload product records through the system, eliminating the need to manually create inventory and product record reports for submission to the office. This is expected to reduce the time spent on report preparation and verification by 4 hours per week.

2.客戶關係管理系統CRM

As the company currently has over 3000 clients in China, Hong Kong, and overseas, each with a substantial amount of data, integrating the sales forecasting module of the Customer Relationship Management (CRM) system with the inventory management system would enable the synchronization of customer orders and inventory. This would reduce communication time between the sales and delivery departments. Additionally, the sales team would be able to instantly access inventory data through the search function. Furthermore, the system has an automatic reminder feature, which is expected to reduce customer service personnel’s daily time spent on file retrieval and updating sales forecasts and inventory preparations by 0.5 – 1 hour. Moreover, the CRM system supports report generation, including sales reports, revenue reports, and sales team performance reports, allowing management to quickly extract reports for decision-making purposes.

3.網上產品目錄及網頁搜索引擎優化(SEO)

An online product catalog is one of the most effective ways to expand your online presence. When combined with search engine optimization services, it can significantly increase the visibility of your product catalog on search engines like Google. Potential customers can find suitable products through search engines and then connect with the company through the website.

方案預算支出金額

Inventory management system About HKD 180,000

Customer relationship management system CRM About HKD 150,000

Online product catalog and web search engine optimization (SEO) About HKD 100,000

生產及分銷商科技券推薦方案

Inventory management system Customer relationship management system CRM Online product catalog and web search engine optimization (SEO)

  • en
    • zh-hant