Technology Voucher Industry ApplicationPiano School
piano school
Common industry situations/problems
XY Popular Piano School Limited is a piano teaching school that started as a small studio with a few individuals and has now grown to include 5 branch locations spread across Hong Kong, Kowloon, and the New Territories. The primary teaching method involves one-on-one piano instruction conducted by experienced piano instructors.
Historically, the company’s operational model relied heavily on manual processes for registration, class scheduling, and handling teaching documentation. In recent years, as the number of students gradually increased, the business expanded rapidly, and the manual handling of tasks began to reduce the company’s operational efficiency, leading to confusion in communication between the company’s internal teams and customers. As a result, the company’s management felt the need to establish an efficient Enterprise Resource Planning (ERP) system to enhance the company’s service levels, tap into online customer sources, further improve operations, and increase stability. Enterprise Resource Planning (ERP) is a type of software that helps organizations automate and manage core business processes to achieve optimal performance.
Enterprise Resource Planning System (ERP) Technology Voucher Solution
1. Classroom Arrangement
Currently, class and customer records are all handwritten and then inputted into the computer. Subsequently, they are sent via email to other centers. Because the coordination of class schedules and customer management among the 5 branch locations relies on mutual communication, there has been confusion and a lack of efficiency in class arrangements.
With the Enterprise Resource Planning (ERP) system in place, the company’s instructors and staff can instantly synchronize and access information about the usage of resources such as courses and classrooms at each branch. They can efficiently contact students, record student information, and schedule class times, thus improving the instructors’ work performance and efficiency. On the student side, they can receive the company’s latest announcements, class schedules, and records more quickly and easily through the online system.
2.網店售賣課程
The company originally offered trial classes, and the online system includes a course purchasing feature. The system clearly presents course information, reducing the time needed for both parties to register. In addition to cash payments, the system can incorporate more online payment platforms.
3. Membership system and course management system
The Enterprise Resource Planning Management System features member and course management functions, allowing the company to effectively collect and manage relevant information about its students and have its own data. By utilizing data, the company can analyze its current conversion rate and the characteristics of its customer base, enabling the formulation of more effective business strategies. It is anticipated that the company’s revenue will increase by 30-50% as a result.
Program budget expenditure amount
Classroom arrangement system
About HKD 120,000
Online store selling courses
About HKD 90,000
Membership system and course management system
About HKD 150,000
Enterprise Resource Planning System Technology Voucher Recommendation Solution
Class arrangement system, online store selling courses, membership system and course management system