Technology Voucher Industry Application

Textile and Garment Manufacturing

Textile and clothing manufacturers

Common industry situations/problems

F Company has over 50 years of history in the clothing industry and is a leading global OEM swimwear manufacturer and exporter. They have factories in both the domestic market and Southeast Asia. The Hong Kong office is responsible for marketing, sales management, product design, financial financing, and more. Hong Kong manages the core capability of swimwear design, while the factories in the domestic market and Southeast Asia have strong capabilities in manufacturing sportswear.

As the company gradually expanded, the existing human resource management system was unable to cope with its growth. Employee personal data was primarily recorded on paper documents and Excel, making it difficult to access records for purposes such as recruitment, structuring employee positions, reviewing salary structures, or making job transfers. Attendance calculations for company employees were also heavily reliant on manual calculations and checks, especially with different factories and workshops, and employees frequently moving between units. This required a significant amount of time and manpower to verify the attendance records of employees. Due to the international nature of the company, the calculation of holidays, salaries, and provident funds/social insurance for different countries was also done manually and required extensive cross-checking, adding immense pressure to the accounting and human resources departments and increasing the risk of errors.

Production and Manufacturer Technology Voucher Scheme

1. Personnel and salary management system

After the implementation of the human resource management system, employee personal data is stored in the database, significantly improving the speed at which the HR department handles recruitment, reviews employee position structures, and salary structures. The HR management system is integrated with a facial recognition system, which records employee attendance with an accuracy rate of 99%. This greatly enhances the efficiency of the HR department in verifying attendance records and expedites the company’s payroll processing time. The HR management system also includes payroll calculation, approval, and payment functions, eliminating the need for extensive manual payroll calculations. This not only reduces calculation errors but also improves overall efficiency.

2. Customer relationship management system CRM

As the company currently has over 1000 domestic and international corporate customers, the CRM system carefully records the customers’ past and present orders and also generates sales budgets. The sales forecasting module can integrate with the inventory management system, synchronizing customer orders. After-sales service colleagues can determine the shipment time for customers based on inventory and order status. Sales managers can use the system to monitor the performance of sales representatives and make strategic adjustments.

3. Online product catalog and web search engine optimization (SEO)

An online product catalog is one of the most effective ways to expand online channels. When combined with search engine optimization services, the product catalog can experience a significant increase in visibility on search engines like Google. Potential customers can discover suitable products through search engines and then get in touch with the company through the website.

Program budget expenditure amount

Personnel and payroll management system
About HKD 290,000

Customer relationship management system CRM
About HKD 200,000

Online product catalog and web search engine optimization (SEO)
About HKD 120,000

Technology Voucher Recommendation Scheme for Production and Manufacturers

Personnel and payroll management system Customer relationship management system CRM Online product catalog and web search engine optimization (SEO)

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